Reviews

One of the worst experiences of my life has been losing my dog, Bella. I can't begin to express my gratitude to this place for helping me through this time. Thank you so much for the kindness and compassion you showed me during one of the hardest times I've had to go through. Bella is home now and maybe not in the way that I want but you got her home to me fast and it helped even if just a little! Karen, you are wonderful and your compassion is unmatched! Thank you so much! ?

a very welcoming place i lost my dog sugar she was the world to me a place
a place to trust and wonderful prices very loving and caring and professional they treat your animal with love and respect drove from diamond ohio to west virginia let me have time with my baby girl before i left very amazing staff did a excellent job keep up the good work god bless all of you

A very welcoming place, I lost my dear cat cotton she was the world to me, they let me say goodbye, the hardest thing i’ve had to do, if your reading this, this place is absolutely a place to trust and a wonderful price that is worth it, they took care of my baby and gave me her in a beautiful urn along with the rainbow bridge poem, also i was able to receive a small patch of her fur. I am thankful that i am able to always have a piece of her with me, thank you to pat and all the staff for being understanding and nice, it means a lot in times like these. Rip Cotton 5-11-21 we’ll meet you at the rainbow bridge one day.

I just picked up my dog, Molly’s, ashes about half an hour ago. This has been very hard. Yesterday, I took her to this facility to have her cremated. Patrick was the man that took my info yesterday and let me spend more time with her body to tell her goodbye. He was the one to hand me Molly’s remains today. He was so compassionate and caring which made me feel a little better. I highly recommend this facility. They have very big hearts!

My dear cat Meeble passed away Friday, and I didn’t know what to do with myself. I was so distraught, eyes and face puffy from crying, and the lady there was just absolutely wonderful. I just got him back today and my emotions are just all over the place that I can not for the life of me remember her name and I’m so sorry for that. But while we were sitting there getting paper work in order she listened to my story about Meeble and made me laugh at some stories of her own as well. She was sympathetic with me and told me that I could take as much time as I needed to say goodbye to my baby boy. I wish I could rate this place more than 5 stars, and to the very nice lady that helped me as well, thank you for being there for me and making the process go painless and easily as possible. It’s a difficult thing when a pet passes, but I know when my other pets time comes, I won’t go anywhere else. Thank you again, from the bottom of my heart. ♥️

Very carring and helpfull, I can not thank them enough for taking care of my fur baby and me while I was so upset.?????

Our son’s ferret recently passed away and Ohio Valley Pet Crematory was recommended to us. Their personal service and compassion earns them more than stars. They offered closure to the well-lived life of our pet and comforted our family as well. We are so grateful for the services you provided. Thank you.

We have had two of our fur-babies taken care of by Ohio Valley Pet Crematory. The staff that I talked to about arrangements couldn't have been more caring, and the staff members who came to pick up our animals were kind and respectful. Thank you for what you do.

We have had several of our beloved furry family cremated at this facility. They are very professional, caring and considerate. Sadly we will use them again (sadly only due to lossing our babies). Thank you for caring about our family. In memory of Sassy, Star, Sweetie, Mario and Mya.

We’ve taken 2 beloved pets here to have cremated. The staff is nothing but sincere and make you feel like they feel your loss as well.

Amazing prices and very personal experience. The people here are VERY compasionate and treat your baby like the individual soul he/she is. They went above and beyond on our cat's imprints and personalized it with his name and hearts. They made the worst time bearable.

This place is TOP NOTCH.
They treated my beloved pet like he was part of their family. And treated myself. And my family like we were also a part of theirs. Treated my beloved dog with Dignity, Honor, and Pride. And answered all my questions. And was very concerned for our feelings, and allowed us as much time as we needed before our final farewell to him. They treated us all with the utmost respect, kindness, and dignity more so than ANY ANY ANY other place I've dealt with in the past. This place, and these folks, come HIGHLY RECOMMENDED. And I am very very particular on Customer service.
Thank you Mr. Fahey,
You are truly a HUMAN ANGEL ^j^^j^^j^
GOD BLESS YOU ALL
***I just wish there were 10 stars, I could rate you. Because you deserve it.***

These people are some of the most compassionate and cordial, professional individuals I’ve had the pleasure to meet. They came to my house and got our boy when he passed, an 8 year old Great Dane. The husband and wife who picked him up were so genuine, I could see the empathy in their eyes. It’s hard losing a pet, they are family and they are companions, the entire staff, I feel understand this whole heartedly and treat you accordingly. Thank you all for taking care of our boy and handling yourselves with such professional courtesy and care.

Very caring,compassionate and professional people. We lost our cat of over 18 years and Jacquie was extremely caring ,patient and sympathetic. Simply put....they care about you and your lost pet at a truly sad time.